Chaos is the enemy of productivity, and ultimately sabotages any possible chance for a successful outcome. In this case, the desk of this program manager reflected the state of the program as a whole. The office manager asked SHED to come in and provide an “Organizing 101 tutorial” for this employee. There were papers at the bottom of the pile that were 6 months old! Unfortunately, this was “the tip of the iceberg”. All the program materials were equally disorganized, and out dated. After establishing the goals this organization had in mind for this project, we got down to business. It took a full week to work through the office, books, files and other materials. To maintain the results pictured here, we created a template for forming a volunteer support system to prevent the employee from becoming overwhelmed a second time.